Terms of service

Terms of Service

Welcome to Unexpectedly You.

By accessing or using our website unexpectedlyyou.shop (the "Site"), you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before using our Site or purchasing from us.

If you do not agree with any part of these Terms, you may not access the Site or use our services.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or service without express written permission from us.

2. Eligibility

By using this Site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this Site.

3. Products & Services

All products offered by Unexpectedly You are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without notice.

We make every effort to display product colors and details accurately; however, we cannot guarantee that your device's display will be perfectly accurate.

4. Pricing & Payments

All prices are listed in USD unless otherwise stated.

We reserve the right to change prices at any time without notice. Payment must be received in full before an order is processed and shipped.

We use secure third-party payment processors. We do not store or have access to your full payment details.

5. Order Accuracy & Cancellation

You agree to provide current, complete, and accurate purchase and account information for all orders.

We reserve the right to:

  • Cancel or limit orders that appear fraudulent, violate these Terms, or exceed available inventory
  • Cancel orders suspected of fraud or unauthorized activity
  • Correct errors related to pricing, descriptions, or availability

If your order is canceled after payment, a refund will be issued.

6. Shipping & Delivery

Shipping times provided are estimates and not guarantees. Unexpectedly You is not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control.

Local pickup is available in Winter Garden, FL. Pickup orders must be collected within 7 days of notification. Please bring your order confirmation and valid ID.

Please refer to our Shipping Policy for full details.

7. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms by reference. Please review that policy carefully before making a purchase.

8. Privacy & Data Collection

Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to the collection and use of your information as described in that policy.

9. Intellectual Property

All content on this Site — including text, images, logos, graphics, and designs — is the property of Unexpectedly You and is protected by copyright and intellectual property laws.

You may not use, copy, or distribute any content without prior written permission.

10. Prohibited Uses

You may not use the Site or its content:

  • For any unlawful purpose
  • To violate any laws or regulations
  • To infringe on intellectual property rights
  • To harass, abuse, or discriminate against others
  • To transmit malware or harmful code
  • To interfere with the security or functionality of the Site

11. Disclaimer of Warranties

All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not guarantee that the Site will be uninterrupted, secure, or error-free.

12. Limitation of Liability

To the fullest extent permitted by law, Unexpectedly You shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.

13. Indemnification

You agree to indemnify and hold harmless Unexpectedly You, its owners, affiliates, and employees from any claims arising from your breach of these Terms or misuse of the Site.

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Site shall be resolved through binding arbitration in Orange County, Florida, except where prohibited by law. You waive your right to participate in class action lawsuits.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of Florida, without regard to conflict of law principles.

16. Changes to These Terms

We reserve the right to update or replace these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes constitutes acceptance of the updated Terms.

17. Contact Information

For questions about these Terms of Service, please contact us:

Unexpectedly You
📧 Email: unexpectedlyyoushop@gmail.com

Effective Date: January 14, 2026